Privacy Policy

Last updated: July 2026

Who we are

This website is operated by Riverside Physiotherapy. If you have any questions about this policy or how your information is handled, contact us at hello@riversidephysio.co.uk.

What we collect

When you use the contact form on this site, we collect the information you submit: your name, phone number, email address, and the message you write. We don't collect anything else about you automatically — this site does not use analytics or tracking cookies.

How we use it

We use this information solely to respond to your enquiry. We don't sell it, share it with third parties for marketing, or use it for anything beyond answering the question or request you've sent us.

Third-party services

A few external services help this site run, and each may process a small amount of data as a result:

• Formspree handles contact form submissions and delivers them to our inbox. Formspree's own privacy policy explains how they handle that data.
• Google Fonts supplies the typefaces used on this site, loaded directly from Google's servers, which may log visitor IP addresses as part of normal web traffic.
• Google Maps is embedded on our Contact page so you can find us — this is subject to Google's own privacy policy.

How long we keep it

We keep enquiry messages for as long as reasonably needed to respond to you and keep basic business records. You can ask us to delete your information at any time.

Your rights

Under UK GDPR, you have the right to ask what personal data we hold about you, request a correction, or request deletion. To exercise any of these rights, email hello@riversidephysio.co.uk.

Changes to this policy

We may update this policy occasionally. The date at the top of this page shows when it was last revised.